Shipping policy

SHIPPING & DELIVERY POLICY

Last Updated: August 18, 2026

At BuzzBazar, we are committed to delivering your daily lifestyle essentials quickly, safely, and transparently right to your doorstep across India.

1. Order Processing Time

  • Handling Time: All orders are verified, quality-checked, packed, and dispatched within 24 to 48 business hours after order placement.

  • Working Days: Our warehouse and fulfillment team operates Monday through Saturday, excluding public holidays. Orders placed on Sundays or major holidays will be processed the following business day.

2. Shipping Costs & Methods

  • Standard Delivery: FREE Shipping on all prepaid orders (UPI, Cards, Net Banking, Wallets) across India.

  • Cash on Delivery (COD): Available for most serviceable pin codes. A nominal convenience fee of ₹49 may apply to select COD orders to cover courier cash-handling charges.

  • Express Courier Partners: We partner with India’s leading logistics providers (such as Delhivery, Blue Dart, Ekart, Xpressbees, and DTDC) to ensure reliable transit.

3. Delivery Timeframes

Once your order has been dispatched from our fulfillment hub, estimated delivery times are:

  • Metro Cities (Delhi NCR, Mumbai, Bengaluru, etc.): 2 to 4 business days.

  • Tier 2 & Tier 3 Cities: 4 to 6 business days.

  • Rural / Remote Locations & Northeast / J&K: 5 to 8 business days.

4. Order Tracking Information

  • As soon as your order ships, you will receive an SMS, WhatsApp, and Email confirmation containing your tracking number and courier tracking link.

  • You can track the real-time movement of your package directly via our website’s Track Your Order page or via the carrier's tracking portal.

  • Please allow 12 to 24 hours for the tracking link to update status after dispatch.

5. Delivery Issues & Potential Delays

  • Failed Delivery Attempts: Our delivery partner will attempt to contact you and make up to 3 delivery attempts. If unreachable, the package may be returned to our warehouse (RTO).

  • Incorrect Shipping Details: Please ensure your full delivery address, landmark, PIN code, and active mobile number are accurate during checkout. We are not responsible for delays or non-delivery caused by incomplete or incorrect address details.

  • Unforeseen Delays: In rare instances, deliveries may be delayed due to extreme weather conditions, local transport disruptions, regional holidays, or peak festive rush. We will proactively notify you if an unexpected delay occurs.

6. International Shipping

  • Currently, BuzzBazar operates and ships exclusively within India. We do not offer international shipping at this time, but we are working to expand our reach in the future.

7. Need Help with Your Delivery?

If your order is delayed past the estimated timeframe, or if you have any questions regarding your shipment, reach out to our team:

  • Email: tusharjadoun750@gmail.com (or your primary support email)

  • WhatsApp / Phone Support: provided to be soon

  • Support Hours: Monday – Saturday, 9:30 AM – 6:30 PM IST